My tablets are not connecting using my schools WiFi 

Sometimes enterprise level WiFi networks block the channels that our tablets communicate on. Contact us to resolve this issue with your organization. 

Where is the password for the Tenda Router?

The password can be found directly on a sticker located on the top or underside of the router itself.

My student device monitor screen does not look normal

In order for the system to function correctly the students must select the desired monitor type of the encounter before the instructor starts the scenario. ​

Should I choose Tenda or tenda-5G for my wifi connection?

You can choose either one, as long as it is consistent across devices.